Darllen yn Cymraeg

There is a wealth of information available from our national website here. If you or someone you know needs further help and you or they live in Gwynedd, you can use our Enquiry Form below to contact us. The information that you send will be kept as part of a confidential record of your enquiry and we will use the details to decide how best to help you.

We advise you to read the Terms and Conditions before proceeding with this process. If you live outside Gwynedd, click here for information about your local Citizens Advice.

If you prefer, you can call AdviceLine :

0345 450 3064

The cost of the call will be charged the same as a local call. If a face to face interview is needed, this can be arranged in the centre most convenient to you.

This specific number will identify you as calling from Gwynedd but if there is no one available locally straight away to take your call you will be transferred to the national team.

We aim to respond to messages within 48 hours (weekdays only) regardless of how you leave the message.

Click here for help with claiming Universal Credit.

In order to avoid spreading Coronavirus we are avoiding face to face meetings and providing advice over the phone, e-mail or where possible by Skype, Facebook Messenger etc.  If completing the form below, please include details of how you would like to be contacted. If you need to share paperwork with us you can post it or deliver it to one of our offices and we will scan it onto our system and post it back to you as soon as possible.

If you have a complaint against Gwynedd CAB, please follow our complaints procedure here.