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Adviceline - 0345 450 3064
(Monday to Friday 9.00 to 16.30)

Families First


The Families First is a multi-agency project and supports families who need a little more help to deal with their problems before the situation deteriorates.

Many things can cause family to become vulnerable and receiving the right help at the right time can make a lot of difference. The appropriate support from the Families First Project can prevent families from requiring Statutory Services like the Police and Social Services. We will then take a step back and let families concentrate on raising their families.

There are many services available for families with children from 0 to 25 such as;

  • parenting courses to improve relationships within the family.
  • supporting young carers.
  • ensuring that a child’s voice is heard.
  • counselling.
  • help with child development.

Assistance is also available for families with children who have disabilities and a dedicated team to coordinate where there is a need for many services to be coordinated.


Citizen’s Advice provides services within the project to advise and assist families in relation to Debts, Benefits, Housing Issues and also lead on other services who provide;

  • Cadw Cownt Courses which advises on how to get the best out of your money, and
  • a service which lends a laptop for free and look at internet options for a period of 3 months to a year.

For more information regarding the services available under the project or on how to refer to the project on behalf of yourself or someone else with their permission please look at our Information Booklet or please go to the website.

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