For help with claiming Universal Credit call
08000 241 220
For all other queries call AdviceLine :
0808 27 87 922
Calls are free of charge.
This specific number will identify you as calling from Gwynedd but if there is no one available locally straight away to take your call you will be transferred to the national team. If you need to speak to the local team, you can ask them to send us a message. There is a high demand for our service and as a charity we have limited resources. If you have difficulty getting through on the phone, please keep trying or use the form (link below) and we will call you back as soon as someone is available – within minutes if we can but if we are busy it can take up to two working days.
We aim to respond to messages within 48 hours (weekdays only) regardless of how you leave the message.