Contacting us by phone


For help with claiming Universal Credit call

08000 241 220

Calls are free of charge.

For all other queries call AdviceLine :

0345 450 3064

The cost of the call will be charged the same as a local call.

This specific number will identify you as calling from Gwynedd but if there is no one available locally straight away to take your call you will be transferred to the national team. If you need to speak to the local team, you can ask them to send us a message.

Click here to fill in a form to tell us what you need. We will then contact you.
Click here to access the wealth of information on our national site.

We aim to respond to messages within 48 hours (weekdays only) regardless of how you leave the message.