Client Forms
Client data consent form (permission to record, use, or share personal information) English Cymraeg
Client information sheet (to inform decisions on the above)
Client consent to act on their behalf form
Client concerns recording form (refer to safeguarding policies and procedure below)
Triage Assessment Tool (TAT) for helping with Universal Credit claims
Key Operational Documents
Business and Development Plan 2023-25
Training & Development Plan 2023-2024
Policies
Policies relevant to the public (public page)
Data Protection policies and guidelines for use of ICT
Absence Management (see also Sick Pay)
Dignity at Work – separate policies for paid staff and volunteers 2023
Disciplinary Policy and Procedure
Equality, Diversity and Inclusion
(See also our research and campaigns page for details of our proactive campaigns to promote equality and inclusion and celebrate diversity including Celebrating LGBTQ+ Pride and Zero Racism pledge)
Health & Safety (summary and full detailed versions 2023)
Induction, support and supervision of paid staff
Paid Staff – Secondary Employment
Political Impartiality (staff)
Privacy Policy / Polisi Preifatrwydd
Recruitment of Paid Staff 2023
Redundancy Policy and Procedure
Safeguarding Adults 2023
Standard contract of employment
Trade Union Recognition Agreement
Trustees – conduct, managing problems and conflicts of interest
Polisi Iaith Gymraeg / Welsh Language Policy
Volunteers
Volunteer Expenses
Volunteer Political Impartiality
Volunteers: Dignity at Work
Volunteers: Managing Performance and Behaviour
Gwynedd Citizens Advice 